SaaStr CEO Jason Lemkin joined ZoomInfo's Season 2 of its ZI Labs Podcast as the opening guest alongside ZoomInfo CEO Henry Schuck. Along with co-host Ben Salzman, Jason and Henry discuss the transformative power of AI within SaaS and the evolving dynamics that are reshaping the landscape of software as a service. Together they explore the intricacies of scaling SaaS companies, including the importance of recruiting and developing strong management teams, implementing multi-product strategies, and navigating emotional and operational hurdles as the company grows. The discussion also emphasizes the significance of hiring passionate and top-tier talent, leveraging AI to enhance sales efficiency, and maintaining a core Ideal Customer Profile (ICP) for profitability. Real-world examples from companies like HubSpot, DocuSign, and Zendesk provide valuable lessons on leadership, innovation, and the future of sales. A must-watch for SaaS founders and entrepreneurs aiming to scale their business and stay ahead in a competitive market. 00:00 Introduction and Welcome 00:40 Jason's Journey and Mission 01:57 Commitment and Team Building 02:50 Challenges of Recruiting and Retaining Talent 07:51 Importance of Multi-Product Strategy 18:21 Hiring A-Players and Promoting from Within 27:05 Daily Executive Standups 28:18 Eliminating Side Meetings for Efficiency 28:39 Scrum Methodology Beyond Engineering 29:16 Empowering Sales Leaders and Teams 33:31 Strategies for Achieving Profitability 45:22 The Role of AI in Sales and Leadership 52:16 Jason + Henry's Favorite Tech Leaders ------------------------------------------------------------------------------- Want to join the SaaStr community? We're the 🌎largest community for B2B software. Subscribe for weekly updates: https://www.saastr.com/subscribeform Twitter:   / saastr  LinkedIn:   / 2724976  Quora Group: https://www.quora.com/q/cloud Facebook:   / saastr  Instagram:   / saastr  Our North American Event: https://bit.ly/2OXeAYh Our European Event: https://bit.ly/2OZTad8