Mental models for building products people love ft. Stewart Butterfield

This is 2014. That was the year that Slack actually launched. I was interviewed by MIT Technology Review and

asked if we were working to improve Slack. I said, I feel like what we have right now is just a giant piece of [ __ ]

It's just terrible and we should be humiliated that we offer this to the public. To me, that was like, you should

be embarrassed. If you can't see almost limitless opportunities to improve, then

you shouldn't be designing the product. Slack was famous for being one of the early consumerized B2B SAS products