5 Lessons in Business Negotiation from an FBI Hostage Negotiator

I'll start with this, Chris. I don't know if you could see this, but I'm writing down

today's date because today is the day that I become a better negotiator.

You are a master negotiator, former uh FBI negotiator for 20 plus years now.

You've been consulting, teaching the art of negotiation to business people and anybody who needs negotiation. And the

funny thing about negotiation is uh it's this skill we all need that I feel like